What correspondence will I receive from Financial Aid?

Students receive the following types of correspondence at various times in the financial aid process: 


Receipt of FAFSA E-mail: When your FAFSA is received, you will get an e-mail notification asking you to login to your WebRunner account to view your outstanding requirements. Note: This will be sent to your school e-mail, unless you don’t have one yet, in which case it will go to the e-mail address you listed on the FAFSA.

Additional Information Letter and/or Phone Call: You will receive an additional information letter if you submitted incomplete forms. You may also receive an additional information letter or a phone call when your file is being reviewed by a financial aid advisor and he or she needs clarification or additional documentation. It is also possible to receive one of these letters after you have been awarded if a unique situation arises.

Financial Aid Award Notification: When your file has been awarded, you will receive an e-mail asking you to login to your WebRunner account to view your award. Note: This will be sent to your school e-mail address.

Loan Instructions E-mail: If you received a Financial Aid Award Notification and accepted the loans that were offered to you, you will be placed in a federal database. In three to five business days, you will receive the Loan Instructions E-mail with further instructions on how to complete the loan process. Note: This will be sent to your school e-mail address.

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